Salary £75,492 - £81,559 per annum
Location George Green
{Mergefield Value}
{Mergefield Value}

Published

Not Published

Closing

in X days

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Full Time - 35 hours per week 

Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.

An exciting opportunity has arisen within our Asset Management team for a Head of Repairs.

The Head of Repairs will lead Poplar HARCA’s operational and strategic approach to responsive repairs; ensuring that all properties are safe, warm, dry and comply with requirements. The postholder will lead a team to deliver a fast, efficient, value for money responsive repair service that achieves consistently high levels of resident satisfaction. Through monitoring repair data, they will develop strategies to maximise value and income for the organisation. The Head of Repairs will manage budgets effectively, ensuring that repairs are completed to time and budget.

The postholder's responsibilities:

  • Oversee and develop robust quality control processes for responsive repairs
  • Lead Poplar HARCA’s response to repair-related legal cases
  • Be responsible for the procurement, leaseholder consultation, contract management and performance monitoring of responsive repair contracts
  • Monitor, analyse and act upon key performance indicators; trends in repair reporting, completion and spend; quality control; and the completion of allocated works. Identify and rectify adverse trends.
  • Develop, manage, motivate, support and train staff

Closing Date: Friday 25th July (5.00pm)

 

The Company

Poplar HARCA is an award-winning housing and regeneration community association based in East London. We own and manage over 10,000 homes and invest around £4m each year in community regeneration.

We’re all about creating opportunities for people in Poplar and Bow. From building new homes, to bringing people together through community events and upskilling residents through training and development opportunities.

We’re looking for people to match our passion and help us make a difference. If you’re ready to collaborate, use your skills, and help transform our corner of east London, we want to hear from you.

Benefit 1

Benefit 2

Benefit 3

Benefit 4

  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

Leave

25 days annual leave plus bank holidays from day one, with an extra three days off between Christmas and New Year. Additional leave is awarded after two and five years of service.

Health Care

Access to a health cash plan. This covers medical, dental, optical, and wellbeing expenses, with optional coverage for your family.

Pension

Access to a defined contribution pension scheme with generous employer contribution rates.

Flexible benefits

Options to buy or sell annual leave and enjoy flexible working arrangements. Access to season ticket and cycle to work schemes.

Development

Learning, training, and career development opportunities to support your growth.

Wellness

Access to an Employee Assistance Programme from day one, where you can attend up to 8 therapy sessions.

We believe in the power of coming together. Throughout the year we host a range of exciting events to connect colleagues, encourage collaboration and inspire new ideas.

Our events include:

  • Staff conferences & away days
  • Lunch & Learns to gain insights into different teams and projects
  • Eid Lunch & Summer BBQs
  • Fun evening and lunch time events for staff
  • Volunteering opportunities
  • Charity fundraising challenges
  • Wellbeing activities to support your health and happiness

As you can see, there’s something for everyone! Whether it’s learning something new, celebrating achievements, or simply some enjoying well-deserved fun with your colleagues, our events help create a positive and connected workplace.